We take security seriously. All payments processed though our site are carried out within a secure payment environment. Our online payment process is safe, quick and easy and our secure server software encrypts your credit or debit card number and converts it into bits of code that are then securely transmitted over the Internet. In the extremely unlikely event of unauthorized use of your credit or debit card, most banks and card issuers either cover all or most of the charges that result from unauthorized use of your credit or debit card. No credit card or payment details are held or kept on file and any credit card details taken manually are separated from your personal details and shredded immediately. If you still prefer not to submit your card details online please call us on: 01793 272 155
We are confident that our prices are the most competitive on the market for the high quality handmade solid wood furniture that we sell. Our furniture is produced in the country where the materials originate, and we work directly with manufacturers & suppliers, therefore we are easily able to pass these savings onto you. Typically we can save you upto 10% on similar products seen else where. Because our overheads are low, we can keep our costs down, without compromising quality, to ensure that all our customers get the best price for the product they want. We also want you to be pleased with your purchase, so all our products are offered on a 7-day money back guarantee. If the product does not meet your expectations, just contact us within 7 days of the delivery and we will organise the return and give you a full refund. For conditions and more information please see our returns policy.
Also, unlike many other furniture retailers, we don't charge you a delivery fee. You shop, we drop!
Our focus is on outstanding products and an excellent customer service relationship. We want to ensure that the loyal customer base we build, is people that can trust us and visit our online shop and be confident that they are purchasing excellent hand-made furniture at a price they can afford. It is of utmost importance to us that your whole shopping experience is a pleasurable and happy one and you may rest assured that we are here for our customers total satisfaction. That's it really, no blurb or false promises. We have a dedicated customer service and after sales department ready to answer any questions you may have about any of our products. Natural Furnishing has been awarded a Trusted Shops Seal of Approval. Trusted Shops is a leading trustmark for online shops which has assessed our business. Which includes quality, solvency, price transparency, customer service and data protection. What does this mean for our customers? It means that you can shop with confidence and added peace of mind because you are covered by reliable and independent buyer protection.
Our aim is to supply our customers with high quality hand-made furniture, rather than the mass products that are currently on the online retail furniture industry. We have sourced our products from reliable manufacturers & suppliers who have many years experience in hand-made furniture. To ensure our furniture is made to a high standard and built to last, our furniture has to pass a quality control section with our manufacturer. We accept no compromise! You can be sure that you will stand out from the crowd with any of our pieces of furniture that you choose for your home.